Information and rules

Terms of use

Last updated:

Summary in brief

Read the full site terms and privacy policy before ticking the confirmation box (the link appears in the box text and at the foot of the page). Where the summary and the full text differ, the full and updated text governs.

In brief: the site was built on a voluntary, community model; it does not rule out profit, but that is not its main purpose. Nothing on the site replaces or constitutes professional advice, or advice that takes account of the particular circumstances and needs of any individual or case. Anyone relying on the site's content without consulting a suitably qualified or licensed person does so at their own risk. The site is a public platform and the content reflects only the views of those who wrote it, on their personal responsibility alone. For the avoidance of doubt, the content in no way reflects the views of the site's owners and they bear no responsibility for it. The site uses data and cookies as set out at length in the site terms and privacy policy. Without waiving any rights, the site's owners reserve the right to remove, add and change the rules and regulations and/or members and/or content and/or anything else required from time to time without explanation, and by confirming you accept and agree to this. All rights reserved to the site's owners. No use may be made without prior written permission. Nothing may be published contrary to law or that may harm or infringe rights. The masculine form is used for convenience and applies to both genders. Errors and omissions excepted.

The three participant levels

The forum has 3 levels of participants: registered, full membership, and VIP club members. City members (residents, family members, businesses and service providers) are entitled to upgrade to full membership at no cost for the first year, as beta members and for a limited time. At launch, everyone is a beta member.

Every benefit the site gives without payment, such as full membership for the first year, a free ad or a free upgrade for a business, is given at the discretion of the site owners. The site owners may change, limit or cancel it at any time.

Agreement and scope of service

Using the site, opening an account, or publishing content constitutes acceptance of these terms, the house rules, and the privacy policy. Anyone who disagrees should not open an account or publish content.

Operator: The site owners. Contact e-mail: info@bneibrak.co.il. Address: report@bneibrak.co.il.

Account, eligibility and security

Provide accurate details, keep your sign-in details safe, and do not pass your account to anyone else. Full membership, staff permissions and access to closed sections are granted only after approval.

Content and rights

Content rights remain with the author. By publishing, the author grants the operator a non-exclusive, royalty-free license to store, display, back up, technically adapt, and distribute the content within the service and its search outputs, solely to operate and protect the community.

Do not publish content you have no right to publish, infringing material, malicious code, access credentials, confidential information, or content prohibited by law.

Administration and enforcement

The operator may review reports, change classifications, hide or remove content, and restrict accounts. Decisions are based on house rules, the scope of authority, and available evidence; this does not create an obligation to pre-screen all content.

Availability and Shabbat

The service is provided as is, and it may change or stop for maintenance, security or legal reasons. On Shabbat and holidays you can read, and writing and payment actions wait until Shabbat or the holiday ends.

Liability and reliance

Member content, ads, ratings, and links are not endorsements by the operator. Before a transaction or a medical, legal, or financial decision, conduct an independent review and obtain appropriate advice. These terms do not limit any mandatory right under applicable law.

Notices and updates

Taking part in the forum includes service messages on the site and by email: account verification, notifications about what you chose to follow, updates on requests you sent, the handling of reports, and changes to your account. Service messages are not advertising. Updates and offers by email go only to those who agreed to receive them, at sign-up or in their settings, and can be stopped at any time.

Removal from the mailing list stops updates and offers. Emails about the account itself, such as verification and password, will keep arriving afterwards. Anyone who wants to remove everything deletes the account on the account page. Deleting removes the profile and personal details, and keeps what must be kept, such as the action log and the reports. An address that was deleted and signs up again goes through approval by the site administrator, who writes the reason.

Support for the real estate forum

Posting on the site boards is free for members. For real estate only, if a property is sold or rented through the ad, the advertiser and the buyer or renter each support the forum with 0.28% of the price, less than a third of a percent.

The advertiser agrees to this when publishing the ad. A buyer or renter who reveals the phone in the ad agrees to it before the phone is shown, and the agreement is recorded. If the deal doesn't close through the ad, there is no support.

Plans, prices and cancellations

The price, the period and the cancellation terms of each paid plan appear in the plan's terms and are approved before paying. A plan for a period whose price is reduced because it is paid in advance is charged on cancellation at the price of the monthly plan, times the months in which the membership was in force, and a month that has begun counts as a full month. The difference is refunded. All of this without limiting the cancellation rights the law gives.

Cancelling a transaction

Someone who bought a plan or a subscription for a period on the site may cancel the transaction within 14 days of the transaction date, even if they have already started using it. In that case they pay only for what was already used, as explained in the section on plans, prices and cancellations, plus a cancellation fee of up to 5% of the price or 100 ₪, whichever is lower.

For a person with a disability, a senior citizen aged 65 or over, and a new immigrant, the cancellation period is four months from the transaction date, if the transaction included a conversation with them, as the law provides.

An ad, promotion or bump for a period is a service that starts on the publication day. You can cancel them and get all the money back as long as they have not started.

To cancel, fill in the form on the “Cancelling a transaction” page, which is linked at the bottom of every page on the site, or write to us at the email address at the end of the terms. We will confirm by email that your message arrived, and the refund will be given by the same method you paid with.

When there is a refund and when there is not

Membership or circle on a monthly plan: the cancellation takes effect at the end of the paid month, and there is no refund for a month that has already started. This does not apply where the law gives a right to cancel the transaction or receive a refund.

Membership or circle for a prepaid period: on cancellation, we count the months in which the plan was in effect at the monthly plan price, a month that has started counts as a full month, and the difference is refunded.

Paid ad: full refund as long as the ad has not gone up on the site. Once it appears on the site there is no refund for the publication, even if it is taken down before the end of the period. This does not apply where the law gives a right to cancel the transaction or receive a refund.

Promotion, bump or prominent placement: full refund as long as they have not started. There is no refund for a bump that has already been done or for promotion days that have passed. This does not apply where the law gives a right to cancel the transaction or receive a refund.

An ad that was removed or an account that was blocked for a fundamental breach of the house rules: no refund for the remaining period. This does not apply where the law gives a right to cancel the transaction or receive a refund.

Fundamental breach and warning

A fundamental breach of the house rules is one of these: harming another person's dignity or privacy, threats or harassment, publishing content prohibited by law, impersonation, spam or fraud, trying to harm the site or its users, and repeating another breach after you received a warning about it.

For a breach that is not fundamental, we first send a warning, and you will have time to correct it. If the breach continues or repeats, the account may be suspended or expelled for a fixed time, and after that also blocked.

Blocking and a paid plan

A suspension or an expulsion for a fixed time does not end a paid plan. The plan continues after them, its period is not extended, and there is no refund for the days the account was suspended or expelled. This does not apply where the law gives a right to cancel the transaction or receive a refund.

Blocking an account for a fundamental breach ends full membership or the circle on the same day, with no refund for the remaining period. This does not apply where the law gives a right to cancel the transaction or receive a refund.

Someone whose account was blocked may submit an appeal under the appeals procedure, and may also register again as a subscriber. Registering again does not entitle you to a discount.

Keeping content and discretion

The site owners do not undertake to keep content, messages, files, connections between members or watch lists, and are not responsible for losing them. We recommend keeping your own copy of what matters to you.

The site owners may, at their discretion, remove or hide content, restrict, suspend or close an account, and change or stop any part of the service, without any duty to give reasons and without compensation, to the extent the law permits. On a paid plan, the sections on cancelling a transaction, refunds and fundamental breach also apply.

The site owners are not responsible for what users write, publish, offer or do, on the site or off it, or for the transactions between them.

What is stated in this section does not apply to damage caused intentionally or through gross negligence by the site owners, and it does not take away any right the law gives that cannot be waived.

Changes to the service and to prices

The site's owners may add, change or stop services, plans, benefits, quotas and prices, including ending a launch period. A change in the price of a plan paid in advance applies only from the next period, and a material change will be shown on the site with an update date.

Ending use and changes

You may stop using the service and request that your information be handled under the privacy policy. A material change to the terms will be displayed on the site with an update date; continued use after it takes effect is subject to applicable law and the notice provided.

Applicable law and contact

The service is governed by the laws of the State of Israel. Jurisdiction is determined under applicable law without limiting non-waivable consumer rights.